FAQs
We use premium, ethically sourced full-grain cowhide leather in all our products. This type of leather is known for its durability, quality, and the beautiful patina it develops over time.
We source our premium full grain leather (cowhide) from one of the best tanneries in Pakistan.
Being able to work directly with a tannery and having our own in-house production team of highly skilled craftsmen is what allows us to offer lower prices on extremely high-end quality products that are made entirely by hands.
Our products are handcrafted by our in-house production team of highly skilled craftsmen in Pakistan.
To maintain the quality of your leather wallet, we recommend keeping it dry and avoiding prolonged exposure to direct sunlight. If your wallet gets wet, let it air dry naturally. Regular use will ensure conditioning of the leather from the natural oils and waxes from hands. However, if you must, you may use a simple leather balm to recondition.
Yes, we offer laser engraving on select products for a personalized touch. Please note that all personalized orders are final and non-returnable.
We offer a 30-day return policy for domestic orders, with return shipping costs covered by us. For international orders, return shipping is the buyer's responsibility. Please contact us before initiating a return. Personalized orders cannot be returned.
Our warranty covers defects caused by craftsmanship. If a defect affects the functionality of the product, we will replace it or provide a product of equivalent value. Normal wear and tear, scratches, and scuffs are not covered under the warranty.
We process orders within 1 business day after payment is confirmed. Shipping times vary based on the shipping method selected. Domestic orders include tracking information for easy monitoring.
Yes, we offer international shipping. Please note that customs and import duties may apply, and these are the responsibility of the buyer.
If you need to cancel or modify your order, please contact us as soon as possible. We’ll do our best to accommodate your request if the order has not yet been processed.
You can reach our customer support team through any of the available options. We’re here to assist you with any questions or concerns.
Yes, we offer special pricing for bulk or corporate orders. Please contact us directly for more information and to discuss your specific needs.